Mark has over 15 years of experience in dealing with digital solutions. His expertise focuses on creating an up and running online business from scratch. Tailoring each and every step along the way. Mark provides training to administrative and direct service level professionals in the field; consultation to startups and businesses regarding the solution, its offering, and its marketing strategy; field-initiated research and demonstration; consumer case consultation; resource development; organizational development. He has developed and administered websites, mobile apps, and innovation ideas covering transition to work, customized work processes, positive behavior support, and leadership mentoring. Mark currently runs intouch in all its branches. Unless the project requires more of his personal attendance, Mark visits all projects to supervise its kick-off phase and its delivery phase. Mark’s approach to digital solutions is straight simple, it has to boil down to making a difference and triggering people to know more about the brand, as long as the brand remains in its awareness stage, we cannot measure the digital success. As such the whole group has to challenge conversion tests to get in touch with the results generated from the strategies, whatever the result is we have to work accordingly.